SoniBrioSupport
Questions, problems or suggestions? Write to us — we usually reply within a few working days.
To help us help you, include your device model, Android version and SoniBrio version (Settings › About). You can also attach the diagnostic text from Settings; it contains no audio or file names.
Frequently asked questions
Does SoniBrio upload my recordings?
No. All processing happens on your device. The app has no servers and no account.
Which files can I import?
Common audio formats (such as WAV, MP3, M4A/AAC, OGG, FLAC) and videos (such as MP4). For videos, the sound is cleaned and the picture is kept.
Why does clean-up take a while on my phone?
Quality mode uses a neural model. In Automatic mode the app measures your device and chooses Fast when Quality would take too long. You can choose the mode in the studio.
How do I restore my Pro purchase?
Open Settings › Subscription › Restore purchase, signed in to the same Google account used to buy. To cancel or change, use Manage subscription (Google Play).
Is the original file changed?
Never. Each clean-up is saved as a new version inside the app; the original stays intact.
How do I delete my data?
Delete a project from the library to remove it and its versions, or uninstall the app to remove everything.